Frequently asked questions
Please read this section before completing your order. If you are facing medical treatments or conditions, it is important information to review. If you have any questions or concerns, please contact us. We are here to help.
How long does it take to begin to see results?
If you follow the instructions and are consistent, you will begin to see immediate results. You should see less loss of hair, the beginning of new growth, and healthier looking hair in the first month. During the first 3 months, you should begin to see substantial regrowth and repair of your hair.
It is important to remember everyone heals differently based on their genetics, health, and medical conditions.
Can Ribani Haircare be used on normal healthy hair?
Yes. It will help maintain and hydrate the hair keeping it strong, soft, healthy, and shiny.
Can I use all three products during chemotherpy?
No. It is best to use the shampoo, conditioner, and concentrate spray before starting chemo and after you finish your current cycle of treatments. During chemo we recommend only using the shampoo because of skin sensitivity.
Can the shampoo be combined with other shampoos?
No. It would lower the concentration of the ingredients and lose its overall effect.
Can I use other products like styling creams, hair oils, gels, etc with Ribani Haircare?
Yes.
Can the shampoo be left in the hair without rinsing?
No. It should be rinsed thoroughly with water once you have finished washing your hair.
Can I leave the concentrate spay in overnight?
Yes. First you must use it as instructed for 2 or 3 days to test and make sure you have no allergic reactions or sensitivity issues.
Will my hair start to fall out if I stop using the products?
No. If you stop using the products, you will keep the hair you have grown.
Do I have to stop using it after a certain period of time?
No. You can use it as long as you want.
Are there any special instructions when using the product?
Yes.
Make sure you leave the shampoo and conditioner in your hair for at least 2 to 3 minutes before rinsing.
Make sure you the leave the concentrate spray in for 15 minutes or overnight before rinsing.
Since the shampoo has no chemical lathering agents, it is important to shake the bottle before pouring n your hand. Then vigorously rub your hands together to create lather before applying to the hair.